TERMS & CONDITIONS
Welcome to State of Mynd!
These terms and conditions outline the rules and regulations for the use of State of Mynd's Website, located at stateofmynd.co.
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By accessing this website we assume you accept these terms and conditions. Please do not continue to use State of Mynd if you do not agree to take all of the terms and conditions stated on this page.
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The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
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Cookies
We employ the use of cookies. By accessing State of Mynd, you agreed to use cookies in agreement with the State of Mynd's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
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License
Unless otherwise stated, State of Mynd and/or its licensors own the intellectual property rights for all material on State of Mynd. All intellectual property rights are reserved. You may access this from State of Mynd for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
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Republish material from State of Mynd
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Sell, rent or sub-license material from State of Mynd
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Reproduce, duplicate or copy material from State of Mynd
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Redistribute content from State of Mynd
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Damage to computers or other devices
State of Mynd is not able to guarantee that a file or program available for download and/or execution from or via this website is free from viruses or other conditions which could damage or interfere with data, hardware device or software with which it might be used.
You are responsibility to make sure that you have the proper equipment and anti-virus software to use this website safely.
You assume all risk of use of all programs and files on this site, and you release State of Mynd entirely of all responsibility for any consequences of its use.
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Placing an order for goods
You can place an online order via the Website by correctly completing and submitting the electronic order form on the Website.
When you submit an online Order via the website, you are making an offer to purchase Goods for the stated price plus GST and delivery fee specified at the time you submit your order.
In completing the State of Mynd electronic online order form, you agree to provide information as to your personal details that are relevant, necessary and accurate to enable State of Mynd to accept process and deliver your Order.
State of Mynd will not be liable to you for your loss or that of any third party for a delay or failure to process, fulfil or deliver Goods to you due to inaccurate or incomplete personal details provided by you in respect of an Order.
You can Order online from State of Mynd
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you are aged 16 years or over (if under 16, have parental permission)
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have, operate and maintain an active email account
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have, operate and maintain a telephone number on which you are easily contactable.
You must thoroughly check your Order, prior to submitting your Order online with us.
Once you have submitted your Order, cancellations of your Order or changes to the Goods in your Order cannot be made unless changes to your Order are made in agreement with State of Mynd.
Once you have submitted your online Order, you will receive an automatically generated invoice containing your Order number.
You will need to quote your Order number when communicating with us regarding your Order.
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Acceptance or rejection of an order
State of Mynd reserves the right to either accept or reject an Order from you at any time or for any reason.
If we accept an Order from you, it represents an agreement by State of Mynd to supply the Goods to you in accordance with the Order and these Terms and Conditions.
Your transaction is deemed to have taken place in Adelaide, South Australia.
If we reject your Order we will notify you of our decision via email within five (5) business days of you placing the Order.
State of Mynd will not be liable to you for your loss or that of any third party due to the decline of an Order.
If we reject an Order and your payment for the Goods has already been processed we will refund the money you have paid to us for that Order within five (5) business days.
Receipt of your refund will be determined by your financial institution and the time taken by them to process your refund.
State of Mynd is not liable with respect to any loss, damage, cost, expense or injury you or any third party incurs as a result of any delay in processing your refund.
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Product Availability
You acknowledge and agree that from time to time, some Goods displayed on the website may be unavailable or out of stock and that we may be unable to complete or fulfil part or all of your Order.
If this occurs, State of Mynd will contact you via email within five (5) business days to arrange for amendment of your Order to replace the Good with an alternative comparable product and price, if available and agreed by you or a full refund.
Receipt of your refund will be determined by your financial institution and the time taken by them to process your refund.
State of Mynd is not liable with respect to any loss, damage, cost, expense or injury you or any third party incurs as a result of any delay in processing your refund.
We reserve the right to suspend or withdraw from sale either temporarily or permanently any Good displayed on the State of Mynd website without notice to you at any time.
State of Mynd will not be liable to you for any loss you or any third party suffers as a result of a withdrawal or suspension of availability with respect to a particular Good.
Where your Order is affected by an error on the Website e.g. description of Goods, an image, price or otherwise, we will reject this part of the Order.
If applicable, State of Mynd will continue to fulfil the remainder of your Order in accordance with these Terms and Conditions.
If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us in accordance with the Returns Policy.
You acknowledge and agree that:
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all pictures and images of Goods displayed on the website are for illustration purposes only, and the sizes and dimensions of Goods may differ in real life
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you have read any corresponding written description of the Goods, prior to submitting your Order
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the colour of Goods as shown on the website may vary slightly in shade in real life
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where we provide dimensions and measurements in the descriptions of a Good it is your responsibility to ensure that the actual size of each item is suitable for your purpose, prior to submitting your Order
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any accessory featured with the Goods is for illustration purposes only, and may be sold separately.
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Price and Payment
The price of a good is stated on the Website and you agree to pay for your Goods at the time of placing an Order.
All prices of Goods and associated fees and charges are in Australian Dollars.
The prices of Goods on the Website are subject to change without notice to you.
You can pay for an accepted order using any of the following payment methods:​
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Mastercard
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Visa
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Debit Card
You will be issued a Tax Invoice by email once payment for your Order has been processed.
All payments for Goods must be cleared in full by State of Mynd before your Goods are dispatched from our warehouse.
If your payment cannot be processed, your Order will be rejected and you will be advised by email.
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Delivery of Goods
State of Mynd can conveniently deliver your order directly to your Australian home or work address as well as all Australian Post Office Boxes.
State of Mynd uses Australia Post for all Deliveries. All Goods are shipped to you from our office in Adelaide, South Australia.
Depending on the area you live in, delivery can take up to 10 business days after the order has been placed. Upon dispatch of your order you will receive a confirmation telephone call or email.
All our Goods parcels require a signature upon delivery.
Where there is no authorised person at the delivery address to sign for the Goods parcel, the delivery driver will leave a card and the parcel will be returned to the nearest Australia Post office for you to collect.
From time to time there may be a delay in the delivery of your Goods.
You acknowledge and agree that:
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State of Mynd cannot guarantee that delivery may not occur in the estimated time period
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Estimate delivery times may change from time to time due to unforeseen circumstances or other factors beyond our control
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State of Mynd is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.
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Returns Policy
Please refer to our Returns Policy.
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Risk or Loss
All risk and title to Goods passes to you on the date and time of delivery to the delivery address you provided to us when you submitted your Order.
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Website Changes
We may change or update this website and the Terms and Conditions at any time without providing you with prior notice.
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Correction of Mistakes
Sometimes there may be content on this website that contains typographical errors, inaccuracies or omissions relating to a product image, product description, price or availability.
In this situation, we have the right to amend any typographical errors, inaccuracies or omissions and correct or update content or cancel Orders at any time without prior notice.
If you believe that there is a typographical error, inaccuracy or omissions on this website, please contact us at hello@stateofmynd.co
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Disclaimer/Limitation of Liability
You agree that your access to, and use of, this site is subject to these Terms and Conditions and all applicable laws, and is at your own risk.
This site and its contents are provided by State of Mynd to you on an “as is” basis, the site may contain errors, faults, discrepancies and inaccuracies and may not be complete and current.
State of Mynd makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.
Neither State of Mynd, nor its affiliates, directors, officers, employees, agents, contractors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site.
This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
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PRIVACY & SAFETY
State of Mynd is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Payments are processed using Stripe. They are a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security at Stripe.
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@stateofmynd.co